The University of Miami, through its Office of Conference Services, has achieved One-Stop Shop Certification from the Association of Collegiate Conference and Events Directors-International (
One-Stop Shop certification recognizes collegiate operations that deliver one contact, one contract, and one bill to meeting planners. This streamlining of conferencing and events coordination is intended to more closely match the practices of convention facilities and finer hotels.
“Our designation as a one-stop-shop by our international association will fundamentally change the way prospective clients interact with our institution," said Richard Kenney, director of the Office of Conference Services. "No longer will they need to call several offices and departments to check on availability. They now have access to one office that can assist them through every step of the planning process.”
The process required for certification includes documentation of proposals, contracts, invoices and marketing materials that demonstrate adherence to One-Stop Shop principles. In addition, client references are required for successful certification.
Further information on One-Stop Shop certification and a listing of certified institutions can be found at www.acced-i.org.
