Make the most of your 2021 health benefits

Make the most of your 2021 health benefits

By Life@TheU

Make the most of your 2021 health benefits

By Life@TheU

Manage your Aetna health benefits and ID cards online.

All University of Miami employees enrolled in Aetna can access, print, or request a replacement ID card through your Aetna Navigator account. Download the Aetna Health App (in Google Play or the Apple App Store) to manage your benefits—including ID cards, claims, spending, and finding access care—while on-the-go. Learn more about the Aetna Health App or contact Aetna member services at 1-800-824-6411 for additional information.

WageWorks is now known as Health Equity.

Benefits-eligible employees who have enrolled in a flexible spending account (FSA) with WageWorks will now see their account under Health Equity. While the name has changed, there are no required actions from employees when using your FSA. Unless expired, you should continue to use your WageWorks Visa debit card to access your benefits. And you can download the EZ Receipts mobile app from Health Equity to view balances, submit receipts, and request reimbursement. If your WageWorks card has expired, you will receive a new one soon. 

Access medical assistance via Teladoc programs.

By accessing UHealth’s telehealth platform, patients can schedule appointments and receive care virtually from experts—in all specialities—with the University of Miami Health system. Click here to schedule your virtual visit at UHealth. 

As of Jan. 1, all University of Miami employees enrolled in Aetna have access to a national network of U.S. board-certified physicians by phone or video 24/7 to diagnose, treat, and prescribe medication for non-emergency conditions, including the flu, allergies, sinus infection, rash, and bronchitis. Learn more and create an account at or by calling 1-855-TELADOC (835-2362). 

Explore mental health benefits through Carisk.

Join experts from Carisk, the University of Miami’s behavioral and mental health provider, for a webcast, “Bouncing ForwardRecovering from the Emotional Trauma of COVID-19,” on Monday, Jan. 25, at 11 a.m. or Tuesday, Jan. 26, at 3 p.m. Each session will discuss recovery and resilience throughout the pandemic and focus on ways that we can heal ourselves, help others, and stay connected. Register here

Get started with Well ’Canes.

The University of Miami’s Well Canes Incentive Program is designed to encourage you to learn about your personal health and improve your overall well-being, while earning up to $300 annually. Faculty and staff enrolled in the University’s Aetna medical plan can begin earning points by registering and participating in the wellness activities listed in the Well 'Canes Wellness Incentive Program Guide.

Need help?

Connect with HR-Total Rewards, your pay and benefits team. Complete the online inquiry form or call 305-284-3004 to speak with a total rewards specialist.