University continues to offer access to caregiving options

University continues to offer access to caregiving options

By Life@TheU

University continues to offer access to caregiving options

By Life@TheU

As COVID-19 continues to present challenges for families and caregivers, including faculty and staff members working on campus or remotely, the University of Miami will maintain its partnership with Bright Horizons to provide a family support referral network for benefits-eligible employees. 

“The Bright Horizons network provides access to caretaking and educational resources for the entire family,” said Mary Harper Hagan, vice president of human resources. “The University remains committed to supporting families so they can thrive at work and at home. And our hope is that this suite will help our faculty and staff members navigate some of the challenges they are facing during this difficult time.”

As one of the largest providers of employer-sponsored child care and elder care programs, Bright Horizons partners with higher education institutions across the country, including the Bright Horizons at UM Canterbury Preschool on the Coral Gables and Medical campuses. 

Kim Burr, associate director of development communications for the Division of Development and Alumni Relations, shared that she originally chose Bright Horizons preschool services at UM Canterbury because of the proximity to her office, but when COVID-19 disrupted her daily routine, she leaned on their services more than ever. 

“I can confidently say that we have benefited from so much more than location convenience. The teachers and administrators learn about the children and parents on a genuine and personal level,” said Burr. “Above all, Bright Horizons has taken COVID-19 precautions very seriously. I feel very confident and comfortable sending my children to day care knowing their health and the safety of their peers and teachers are a top priority.”

In addition to child care services, Bright Horizons provides a comprehensive list of resources with a broad network of referral services and discounts, including elder care, pet care, and educational support. 

View the full list of Bright Horizons programs available to benefits-eligible faculty and staff.

Illene Diez, total rewards specialist for human resources, shared that in addition to the reputable services—which include background checks, reviews, and resumes—the search and booking system is easy to navigate. “The Bright Horizons portal provided full support in my search for backup child care. The system truly simplified the search process, making it much easier for me to continue working remotely while providing a safe and caring environment for my family.”

As the University continues to implement guidelines to protect our community, benefits-eligible faculty and staff are invited to the UM portal to access the referral and discounted services from Bright Horizons. To review frequently asked questions regarding Bright Horizons Enhanced Family Support services, click here.

If you need additional information, contact Human Resources Total Rewards by completing the online form here or call 305-284-3004.