University updates wireless networks, voicemail system

Faculty and staff members transition to a new voicemail system, UHealth adds security measures to access SecureCanes wireless network, and students transition to a new wireless network.
University updates wireless networks, voicemail system

The University is transitioning to a new enterprise voicemail system and making updates to the SecureCanes wireless network at UHealth and Miller School of Medicine (MSOM) locations. Students can access Wi-Fi via their dedicated wireless network, CaneNet Wireless.

Faculty and staff members are encouraged to review the changes and complete any necessary steps.

Voicemail migration requires action. 

University of Miami Information Technology (UMIT) is implementing a new voicemail system, Unity, on campus phones at the Coral Gables, Marine, and UHealth/MSOM campuses in August:

  • Coral Gables and Marine campuses’ faculty and staff members with existing voicemail access (5- and 8- phone extensions) are asked to set up their new voicemail and access their messages via the Unity system. 

  • UHealth/MSOM campus faculty and staff members with existing voicemail access (2-, 4-, 6-, and 7- phone extensions) are asked to set up their new voicemail and access their messages via the Unity system.

Voicemails stored within the previous voicemail system, AVST, will be available for 90 days after the transition. Learn more.

UHealth adds security measures to access SecureCanes.

UHealth, MSOM, Lennar Foundation Medical Center, and satellite locations, now require UHealth’s Network Access Control (NAC) solution to connect to the SecureCanes wireless network. 

University-issued and personal devices that have not connected to the SecureCanes wireless network for 60 days prior to August 1, 2022, will need to be registered via UHealth’s NAC solution. To register devices—university-issued or personal—please contact the UHealth IT Help Desk at 305-243-5999 or help@med.miami.edu.

Connecting to the SecureCanes wireless network at the UHealth and MSOM campus is optional. Learn more

Students will access WiFi via a dedicated wireless network.

Students will continue to access CaneNet Wireless—the dedicated on-campus wireless network for students. CaneNet includes unlimited data, lightning-fast upload and download speeds, and more than 11,000 wireless access points. Learn more