To better protect the University of Miami community from potential email threats, the University’s information technology department has implemented an advanced email protection system from Proofpoint.
One of the tools within this system—quarantine—is used by Proofpoint to determine if an email has a high likelihood of being spam. If the message is suspected to be spam, Proofpoint automatically places the message inside the quarantine box.
Students and faculty and staff members are encouraged to check their quarantine folder on a regular basis, because messages that are not spam may be inadvertently quarantined by the system. Members of the University community have access to, can view, and can manage their quarantined messages at miami.edu/quarantine. Messages will remain in quarantine for 30 days, after which point they will be permanently deleted.
For additional information about this email protection system, including how to view and manage your quarantined messages, visit https://my.it.miami.edu/wda/news/access-suspected-spam-messages.