What you need to know about accessing student services

First-year student Andrew Lazzarano, photographed on Aug. 17, the first day of classes. 
Photo: TJ Lievonen/University of Miami
Design: Tina Talavera/University of Miami
By News@TheU

First-year student Andrew Lazzarano, photographed on Aug. 17, the first day of classes. 
Photo: TJ Lievonen/University of Miami
Design: Tina Talavera/University of Miami

What you need to know about accessing student services

By News@TheU
Various student-focused offices—including the Student Health Service, Counseling Center, and Camner Center for Academic Resources—are ready and able to assist via virtual visits.

Editor’s Note: As the University of Miami reopens and welcomes students, faculty, and staff back to campus for the Fall 2020 semester, our “Campus Ready” updates will help the University community navigate how to eat, shop, stay fit, and more, while putting our health and well-being first.

Student Health Service

The Student Health Service provides primary care clinical services and specialty services for students, including women's health and allergy injections. Most primary care services and many routine lab tests are provided free, with charges incurred for specialty care services, x-rays, and other lab tests. 

  • Currently, all care at Student Health will be by appointment only, and all visits will be via telehealth. If needed, telehealth visits will be followed by in-person care.
  • Schedule a future telehealth appointment at https://mystudenthealth.miami.edu/
  • Same day telehealth visits are available by calling Student Health at 305-284-9100.
  • Students are encouraged to contact the Student Health Service if they have symptoms of COVID-19, have been in close contact with someone who has tested positive for COVID-19, or have tested positive for COVID-19 outside of Student Health.
    • For non-urgent issues, contact Student Health at studenthealth@miami.edu
    • For urgent assistance, contact Student Health at 305-284-9100 (including after hours)
  • Additional COVID-19 information is available at www.miami.edu/shs-covid

Counseling Center

The University of Miami Counseling Center provides a wide array of effective and quality multidisciplinary psychological services, connecting with students and the university community through outreach, prevention, and consultative services.

  • The Counseling Center will be providing students with continued care through a Telemental Health Option, either over the phone or by videoconferencing. In-person sessions will not be provided at this time. Make an appointment.
  • Students may contact the Counseling Center at 305-284-5511 to schedule an appointment.
    • Students may speak with a counselor, whenever the center is closed, by calling 305-284-5511 (Press 1).
  • Learn more about additional emergency services.

“All of us at UMCC, including the support staff, are focused on providing UM students with an excellent experience and are committed to their overall well-being.” 

—Dr. Rene Monteagudo, director, Counseling Center

Camner Center for Academic Resources

The Camner Center for Academic Resources provides academic support to University students through the Peer Tutoring program, the Office of Disability Services, and Learning Specialists. The center—which is now located in the Student Services Building behind the Lowe Art Museum—will continue to offer virtual workshops and all one-on-one and group support. All services will be offered virtually during the Fall 2020 semester.

’Canes Central, the new student-centered, service-oriented department that provides undergraduate and graduate students with easy, efficient support for registration and records, billing and payment, financial aid, and ’Cane Cards, is now fully open to offer both in-person and online assistance for the Fall 2020 semester. Learn more.  

Students can report concerns about unsafe behaviors of individual students to ’Canes Care for ’Canes.